S: Adakah OP (Sijil Kesiapan Bangunan) diperlukan untuk mendapatkan bekalan elektrik?
Q: Is OP (Occupation Permit) required to obtain electricity?
J: Ya, OP diperlukan semasa menghadapkan permohonan secara on-line dalam Sistem OneBiz.
A: Yes, OP is required during initial submission on-line OneBiz.
S: Apakah proses untuk mendapatkan bekalan sementara untuk kerja-kerja pengujian peralatan elektrik dan berapa lama bekalan elektrik sementara diberikan oleh Jabatan?
Q: What are the procedures for getting temporary supply for the purpose of testing of electrical equipment and how long will the temporary supply be give?
J: Pemborong/Konsultan hendaklah menghadapkan permohonan secara on-line dalam Sistem OneBiz(Langkah 1) disertakan dengan OP sementara daripada ABCi dan tempoh kelamaan bekalan tertakluk kepada tempoh OP sementara yang diberikan.
A: Consultants/Contractors need to submit on-line OneBiz(step1) along with temporary OP from ABCi and Period of temporary supply is based on the temporary OP given.
S: Apakah proses mendapatkan bekalan elektrik melibatkan bekalan daripada BPMC?
Q: What is the procedure for getting electricity which involves supply from BPMC?
J: Pihak Jabatan mencadangkan agar pemborong/konsultan berurusan terus dengan BPMC
A: The Department suggests the contractors/consultants to consult BPMC directly
S: Adakah vendor meter prabayar maklum dengan prosedur baru mendapatkan meter?
Q: Are meter vendors aware of the new procedures?
J: Syarikat Wadura dan EngiCon Sdn Bhd (vendor meter prabayar) sudah maklum dengan proses baru ini.
A: Syarikat Wadura and EngiCon Sdn Bhd are aware of the new procedures.
S: Bilakah 'connection charges' dapat dibayar?
Q: Can the connection charges be paid before step 2?
J: Pembayaran 'connection charges' hanya dapat dibayar setelah permohonan dihadapkan dengan lengkap.
A: Connection charges can only be paid when submission completed.
S: Adakah penggunan prepaid CT meter dimestikan oleh Jabatan?
Q: Is the use of Prepaid CT meter made compulsory by the Department?
J: Bagi permohonan 101A-400A, prepaid CT meter dengan built in modem adalah dimestikan.
A: Prepaid CT meter is compulsory for 101A-400A application.
S: Pemborong/Konsultan memohon tatacara (guideline) bagi pembekalan kabel HT memandangkan pada masa ini Jabatan tidak lagi membekalkan kabel berkenaan. Adakah ia melibatkan semua permohonan ataupun Jabatan akan membekalkan kabel berkenaan sekiranya kabel yang diperlukan terlalu panjang?
Q: Is the supply of HT cable by applicant involves all application?
J: Pada dasarnya, semua permohonan yang memerlukan kabel HT akan ditanggung sendiri oleh pemaju mulai 1 Januari 2016.
A: Starting from 1st January 2016, HT cable will be provided by the developer.
S: Adakah Jabatan/Agensi berkenaan bercadang untuk menyediakan online tracking bagi proses mendapatkan elektrik?
Q: Does the Department provide online tracking for getting electricity?
J: Pada masa ini tidak ada
A: Not the moment
S: Berapakah caj penyambungan bekalan elektrik?
Q: What are the connection charges for getting electricity?
J: Sila rujuk Connection Charges.pdf untuk maklumat lebih lanjut
A: Please refer Connection Charges.pdf for more information
S: Apakah
borang-borang yang perlu dihadapkan bagi Langkah 1 Mendapatkan Elektrik?
Q: What are the forms to be
submitted for Step 1 Getting Electricity?
J: Borang DCS-009
perlu disertakan dalam Mendapatkan Elektrik
A: Forms DCS-009
are required for Getting
Electricity
S: Bagaimanakah memohon bekalan sementara yang melebihi 6 bulan?
Q: How do I apply for temporary supply which is more than 6 months?
J: Pemohon boleh memuat turun Borang Bekalan Sementara dan menghadapkan ke Jabatan secara manual untuk mendapat kebenaran.
A: Applicants can download the Temporary Supply Form and submit to the Department manually to get approval.
KPI FOR GETTING ELECTRICITY IN BRUNEI DARUSSALAM AS OF WEEK 53 AS OF FEBRUARY 2020
| Total no. of application | Brunei Darussalam | 387
|
|---|
| Bandar Seri Begawan | 104 |
|---|
| Average time to complete (calendar days) | Brunei Darussalam | 13
|
|---|
| Bandar Seri Begawan | 7
|
| 1 | Obtain approval for permanent supply and electricity turn-on. The hired electrical contractor submits new application via OneBiz online system.
The applicant will receive notification of approval for permanent supply instantly via OneBiz system after payment is made
| Brunei Darussalam | 7
|
Based on Subscribed capacity (kVA) e.g 140 kVA connection charges is $1,650
| 13
| 86
| 93
|
| Bandar Seri Begawan | 7
| 99
| 99
|
*Please submit your complaints if we do not meet the set target duration for the above procedures.
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| 1 | Power outage > 1 hour | 46
| 43
| 46
|
| 2 | System average interruption Duration Index (SAIDI) |
|
i. Transmission (Brunei Darussalam)
| 15.48
| 6.835
| 7.253
|
ii. Distribution (Brunei Darussalam)
| 17.77
| 13.004
| 13.800
|
iii. Distribution (BSB Municipal)
| 12.62
| 8.125
| 8.622
|
| 3 | System average interruption Frequency Index (SAIFI) |
|
i. Transmission (Brunei Darussalam)
| 0.24
| 0.209
| 0.222
|
ii. Distribution (Brunei Darussalam)
| 0.32
| 0.253
| 0.268
|
| iii. Distribution (BSB Municipal) | 0.19
| 0.132
| 0.140
|
Definition:
SAIDI - System Average Interruption Duration Index is the average outage duration for each customer served (mins/ customer)
SAIFI - System Average Interruption Frequency Index is the average number of interruptions that a customer would experience (interruption/ customer)
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