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​The following lists out places where prepaid tokens can be purchased / electricity bills (postpaid) can be paid:-
At the department's HQ building and its branches.

LOCATIONOPENING HOURS

 

DES HQ Building, Berakas

Department of Electrical Services

Old Airport Berakas

BB3510

Tel: 2387000

 

Revenue Management Section Counter

2nd Floor

Department of Electrical Services

Old Airport Berakas

BB3510

-

 

Monday to Thursday and Saturday      8:00 am to 3:00 pm

 

Friday                                                   8:00 am to 11:00 am



 

Monday to Thursday and Saturday       8:00 am to 12:00 pm

                                                            1:30 pm to 4:15 pm

 

Friday and Sunday                               Closed

 

 

BSB Branch
Department of Electrical Services
Jalan Kianggeh BS8610
Bandar Seri Begawan

Tel : 2225936

 

 

Monday to Thursday and Saturday       8:00 am to 3:00 pm

 

Friday                                                   8:00 am to 11:00 am

 

 

Muara Branch
Department of Electrical Services
Unit No.2, Block A, Bangunan B.F.C

Simpang 17, Jalan Perusahaan, Serasa

BT1738

Tel: 2770296

 

 

Monday to Thursday and Saturday       8:00 am to 3:00 pm

 

Friday                                                   8:00 am to 11:00 am

 

 

 

Tutong Branch
Department of Electrical Services
Bukit Bendera
Tutong.  TA1341

Tel: 4240781

 

 

Monday to Thursday and Saturday       8:00 am to 3:00 pm

 

Friday                                                   8:00 am to 11:00 am

 

 

Kuala Belait Branch
Department of Electrical Services
Kg Pandan.
KA1931
Tel : 3340013 – 17

 

 

Monday to Thursday and Saturday       8:00 am to 3:00 pm

 

Friday                                                   8:00 am to 11:00 am

 

 

Seria Branch
Department of Electrical Services
Jalan Lorong Tengah
Seria KB1133
Tel : 3221344

 

 

Monday to Thursday and Saturday       8:00 am to 3:00 pm

 

Friday                                                   8:00 am to 11:00 am

 

 

Sengkurong Branch
Department of Electrical Services

Jalan Tutong BG 1121

Sengkurong
Tel : 2670592

 

 

Monday to Thursday and Saturday       8:00 am to 3:00 pm

 

Friday                                                   8:00 am to 11:00 am

 

Temburong Branch
Department of Electrical Services
Batu Apoi. Temburong
Tel : 5222151

Monday to Thursday and Saturday       8:00 am to 3:00 pm

 

Friday                                                   8:00 am to 11:00 am

 

 

Mentiri Branch
Unit 24 Lot 9434, Bangunan Hj Ibrahim,
Kampong Mentiri
Tel : 2790014

Monday to Thursday and Saturday       8:00 am to 3:00 pm

 

Friday                                                   8:00 am to 11:00 am

 


Payment of electricity bills can be made using cash, cheque or credit cards. Payment for Pre-Paid meter credits can be made using Cash or Credit Card. Payment of others services can be made using Cash or Cheque.

  • Note: Prepaid Meter Account Customers can purchased Prepaid Meter Tokens at all DST Incomm branches, similar as to DES Payment Counters.

 

At the following post offices:-

  • Anggerek Desa
  • Mata-mata
  • Muara
  • Salambigar
  • Limau Manis
  • Lumapas
  • Lamunin
  • Telisai
  • Labi
  • Lumut
  • BSP

Note:
The counter is closed on public holidays.
For further information, please contact: Finance Section,
Department of Electrical Services.

Counters will be closed during these public holiday:-

New Year's Day

 

1st January 2020

Chinese New Year

 

25th January 2020

36th National Day

 

24th February 2020 (in lieu of Sunday, 23rd February 2020)

Isra' Mi'raj

 

23rd March 2020 (in lieu of Sunday 22nd March 2020)

First Day of Ramadhan

 

25th April 2020

Revelation of the holy Al-Quran*

 

11th May 2020 ( in lieu of Sunday 10th May 2020)

Hari Raya Aidlifitri*

 

25th May 2020

26th May 2020

27th May 2020

Royal Brunei Armed Forces Day

 

1st June 2020 (in lieu of Sunday 31st May 2020)

His Majesty The Sultan's 74th Birthday

 

15th July 2020

Hari Raya Aidil Adha*

 

1st August 2020 (in lieu of Friday 31st July 2020)

First day of Hijrah 1442

 

20th August 2020

Maulidur Rasul

 

29th October 2020

Christmas Day

 

26th December 2020 (in lieu of Friday 25th December 2020)


 *Subject to changes


Counter hours during fasting month:-

LOCATIONOPENING HOURS

 

DES HQ Building, Berakas

Department of Electrical Services

Old Airport Berakas

BB3510

Tel: 2387000

 

 

Monday to Thursday and Saturday                  8:15 am to 12:00 pm

 

Friday and Sunday                                           Closed

 

 

BSB Branch
Department of Electrical Services
Jalan Kianggeh BS8610
Bandar Seri Begawan

Tel : 2225936

 

 

Monday to Thursday and Saturday                   8:15 am to 12:00 pm

 

Friday and Sunday                                           Closed

 

 

Muara Branch
Department of Electrical Services
Unit No.2, Block A, Bangunan B.F.C

Simpang 17, Jalan Perusahaan, Serasa

BT1738

Tel: 2770296

 

 

Monday to Thursday and Saturday                   8:15 am to 12:00 pm

 

Friday and Sunday                                           Closed

 

 

 

Tutong Branch
Department of Electrical Services
Bukit Bendera
Tutong.  TA1341

Tel: 4240781

 

 

Monday to Thursday and Saturday                   8:15 am to 12:00 pm

 

Friday and Sunday

 

 

Kuala Belait Branch
Department of Electrical Services
Kg Pandan.
KA1931
Tel : 3340013 – 17

 

 

Monday to Thursday and Saturday                   8:15 am to 12:00 pm

 

Friday and Sunday

 

 

Seria Branch
Department of Electrical Services
Jalan Lorong Tengah
Seria KB1133
Tel : 3221344

 

 

Monday to Thursday and Saturday                   8:15 am to 12:00 pm

 

Friday and Sunday

 

 

Sengkurong Branch
Department of Electrical Services

Jalan Tutong BG 1121

Sengkurong
Tel : 2670592

 

 

Monday to Thursday and Saturday                   8:15 am to 12:00 pm

 

Friday and Sunday

 



Temburong Branch

Department of Electrical Services
Batu Apoi. Temburong
Tel : 5222151

Monday to Thursday and Saturday                   8:15 am to 12:00 pm

 

Friday and Sunday

 

 

Mentiri Branch
Unit 24 Lot 9434, Bangunan Hj Ibrahim,
Kampong Mentiri
Tel : 2790014

Monday to Thursday and Saturday                   8:15 am to 12:00 pm

 

Friday and Sunday